Chatla Infotech policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Chatla Infotech policies and procedures are subject to change.
In the course of serving its customers, Chatla Infotech acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number, and credit card data – is provided to Chatla Infotech by its customers in order to establish service.
In addition, Chatla Infotech may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Chatla Infotech will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Chatla Infotech, its partners, its employees and other customers of Chatla Infotech services. To protect the loss, misuse, and alteration of information that is collected from customers, Chatla Infotech has appropriate physical, electronic, and managerial procedures in place.
How is customer information used?
Chatla Infotech may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Chatla Infotech may also use customer information to provide its customers with system information or information about new or upgraded products.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from Chatla Infotech and Chatla Infotech partners by sending a request to email@example.com . In this request to firstname.lastname@example.org , customers must identify: service purchased from Chatla Infotech, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from Chatla Infotech which is essential for maintaining or updating customers’ accounts or system information.
Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting Chatla Infotech Billing.
Domain name customers who have registered a domain name with Chatla Infotech and wish to change the Technical Contact from Chatla Infotech to another company, may send a request to email@example.com . It is important to note that customer domain name registration information is made publicly available in the registry of domain names.
Disclosure of customer information and communications
Chatla Infotech will not otherwise disclose its customers’ personal and account information unless Chatla Infotech has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Chatla Infotech, Chatla Infotech customers, or others, or where Chatla Infotech has a good faith belief that the law requires such disclosure.
Chatla Infotech also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Chatla Infotech stores or transmits for its customers. The circumstances under which Chatla Infotech will disclose such electronic customer communications are when: it is necessary in order to provide service to the customer; it is necessary to protect the legitimate interests of Chatla Infotech and its customers; it is required to cooperate with interception orders, warrants, or other legal process that Chatla Infotech determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Chatla Infotech and appear to pertain to the commission of a crime.
Chatla Infotech disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Chatla Infotech will, however, review, delete or block access to communications that may harm Chatla Infotech, its customers or third parties. The grounds on which Chatla Infotech may take such action include, but are not limited to, actual or potential violations of Chatla Infotech Acceptable Use Policy which is sent to all customers.